01 Adoption

From licences to fluency.

Owning Copilot is not the same as using it. We change how your people work, role by role, until the tools you already pay for become the way things get done.

Adoption programmeActive use 85%
Wave 1
Sales
Complete
Wave 2
Finance
Complete
Wave 3
Operations
Running
Wave 4
Legal
Scheduled
4 waves24 champions
The problem

Deployed is not adopted.

Licences get bought. Usage stays low. Most organisations pay in full for tools a fraction of their people actually use. That distance is the adoption gap, and it does not close on its own.

Copilot: licences vs actual use
Active useLicensed
18% 85%
Active Copilot use, first 90 days+67 pts
What it includes

One programme. Four moving parts.

Every engagement is built from the same modules, combined around where your gap actually is.

Discovery

We map where the value is.

A short assessment with a business group. We find the tasks and processes where AI pays off, and put them in order by impact.

Opportunity map
Prioritised by impact and effort
Executive readout
Adoption programme

Change delivered in waves.

Role-specific sessions built into real workflows, wave by wave, with internal champions and clear communications. Each wave measured against real usage.

From pilot to eight waves and beyond
Champions and optional gamification
Impact measurement
Training

Skills that stick.

Practical training by audience: IT and governance, managers, end users and prompting, and building agents. Built around real tasks, not certification catalogues.

Four standard blocks by audience
Copilot, Power Platform, general AI
Up to twenty per session
Governance and AI Act

Adopt without the risk.

Policies, risk classification and audit-ready documentation, so you scale AI ready for the EU AI Act deadline in August 2026.

AI system inventory and risk classification
Governance framework and policies
Three levels by complexity
How we work

Start with the gap. Leave with a plan.

One team, from first assessment to signed-off value. Three stages, simple and repeatable.

GAP

Measure the distance.

We map how work happens today against how it should, and put a number on what is being lost in hours and cost.

MAP

Design the path.

Which gaps close with adoption, which need building, and in what order. A clear plan with the return set out before anyone commits.

APP

Deliver and verify.

We run the waves, measure against real usage, and report against the numbers. We do not call it done until people work differently.

Delivery includes envisioning and accelerator workshops co-funded by Microsoft

Results from our projects.

85%
active Copilot use at ninety days
3x
usage against the starting baseline
Figures from recent engagements. References available under NDA.

Find your adoption gap in two weeks.

A short assessment, and a clear view of the return. No sales deck.